AI and data protection

How QualiDialog protects your research data

Follow what happens to your material, where AI processing takes place, and which decisions remain in your hands.

QualiDialog is provided by QInsights B.V.

The essentials

Research content processed in the EU

The application hosts and processes your uploaded research material within the European Union.

Encryption in transit and storage

Encrypted connections protect data while it moves. Stored research content is protected with 256-bit AES encryption.

No training on your research material

Your uploaded content and analysis results are not used to train the underlying AI models.

What happens when you analyse your data

QualiDialog is a cloud-based service. Your project and the AI service have different roles in the process.

You upload your material
Documents and other research material are stored in your QualiDialog project on Google Cloud infrastructure in the EU.
Your project
You request an analysis
QualiDialog sends the information needed for your requested analysis to Microsoft Azure OpenAI Service through an encrypted connection.
AI processing in the EU
You work with the results
The AI response returns to QualiDialog. You examine the evidence, pursue follow-up questions, and decide what the findings mean.
Back to your project

AI processing supports the analysis you request. It does not give the AI provider ownership of your research material or permission to use it for model training.

LLM processing locations

Sweden first. Backups only when needed.

LLM processing takes place in Sweden. If processing in Sweden is unavailable, France or Poland is used as a backup.

All three locations are in the EU. These are the locations for LLM processing; the application’s hosting infrastructure has a separate role.

SwedenPrimary LLM processing location

Only if processing in Sweden is unavailable

FranceBackup

PolandBackup

Primary and backup locations for LLM processing within the European Union.

When you request transcription

Audio and video have a separate processing step

If you request transcription, the audio or video is sent through an encrypted connection to AssemblyAI’s European servers to produce the transcript.

Files submitted to AssemblyAI are not used for model training. Under the processing arrangement described in our Compliance document, submitted data is removed by AssemblyAI after processing.

Read the provider and processing details →

You request transcription

Audio or video

AssemblyAI · European servers

Transcription processing

Transcript returned to QualiDialog

Your decisions and responsibilities

You choose what to upload

Decide which information is needed for your research. You can anonymise or pseudonymise material before uploading it. The desktop anonymizer processes source files locally on your computer.

You retain ownership

You retain ownership of the material you upload and the analysis results. Your research content is used to provide the services you request.

You control your project material

You can delete documents and projects. The contractual retention and deletion provisions, including any applicable legal obligations, are set out in the terms and Data Processing Agreement.

You determine the research purpose

For uploaded research content, the customer generally acts as data controller and QInsights B.V. acts as processor. The customer determines the legal basis, participant information, and any safeguards needed for sensitive research data.

Account, contact, and billing information is handled separately from uploaded research content. Some providers for those services process information outside the EU. The Privacy Policy explains these distinctions.

The detailed documents

This page provides an overview. The legal and contractual details are available here:

For privacy questions, contact [email protected].

Updated November 2026